Sushila Co. Ltd. (“we,” “our,” or “us”) provides domestic and international vehicle shipping services. This Shipping Policy outlines the terms and conditions related to delivery and shipment of vehicles.
1. Shipping Availability
We offer:
- Domestic delivery within Japan
- International/export shipping to selected countries
Shipping availability may vary depending on the vehicle and destination.
2. Shipping Methods
Vehicles may be shipped via:
- Car carrier (for domestic delivery)
- Roll-on/Roll-off (Ro-Ro) shipping
- Container shipping (for export)
The shipping method will be determined based on destination, availability, and customer preference.
3. Shipping Costs
- Shipping costs are not included in the vehicle price unless stated otherwise
- Final shipping fees will be provided in the invoice or quotation
- All additional costs (customs duties, taxes, port fees, etc.) are the buyer’s responsibility
4. Processing & Delivery Time
- Vehicles are shipped after full payment is confirmed
- Domestic delivery: typically 3–7 business days
- International shipping: typically 2–6 weeks, depending on destination and shipping method
Delivery times are estimates and may vary due to external factors.
5. Export & Documentation
For international shipments:
- We provide necessary export documents (e.g., invoice, export certificate)
- The buyer is responsible for import regulations, duties, and registration in the destination country
6. Risk & Responsibility
- Risk of loss or damage transfers to the buyer once the vehicle is handed over to the shipping company
- We are not responsible for delays, damage, or loss caused by shipping carriers or external factors
7. Inspection Before Shipping
Customers are encouraged to:
- Inspect the vehicle before shipment, or
- Request detailed photos/videos
Once shipped, returns are subject to our Refund and Returns Policy.
8. Delays
Shipping delays may occur due to:
- Weather conditions
- Port congestion
- Customs clearance
- Other unforeseen circumstances
We are not liable for such delays.
9. Contact Us
For shipping inquiries, please contact:
Sushila Co. Ltd.
831-2 Fukuro, Konosu City, Saitama Prefecture-369-0131, Japan
Email: sushilacoltd@gmail.com
Phone: 048-580-5018